Store Policy

Before making a purchase, we ask that you contact us FIRST with questions you may have. Due to Health & Hygiene concerns our Glueless lace wigs are Non- returnable.

All sales are final, no refunds, no exchange will be issued. No exceptions!

All sales are final no returns on our in stock or custom orders Hair

On all our Glueless lace wigs once a customer has paid & placed a order, Orders cannot be cancelled once the order has gone out. If the order has not been dispatched, we can CANCEL the order, but this will incur a £49.50 cancellation fee.


Our delivery in the UK is the next day.
Outside of the UK 3-5 days.
All our delivery service in the UK is done by ROYAL MAIL.

Once the customer’s order goes out, the customer receives a tracking number, Our Hair is guaranteed to get to the customer the next day before 1.pm by special delivery.

All International delivery services are done by DHL.

Once the customer’s order goes out, the customer receives a tracking number, Our Hair is guaranteed to get to the customer within 5 days.

Payment & shipping

Secured Payment
With SSL Debit/Credit card details are entered on a secured page and that they are transferred using SSL, all card details are safe and secured. We will only process card transactions that have been authorised by the applicable Card Network or card issuer.

MasterCard, Visa, Discovery, America Express are all acceptable on this website.

We do not accept Paypal


Your privacy and the protection of your data are very important to us. You acknowledge that you have received, read in full and agree with the terms of our Privacy Policy linked to and incorporated into this Agreement by reference, which contains your consent to our collection, use, retention and disclosure of personal information as well as other matters set forth therein and which explains how and for what purposes we collect, use, retain, disclose and safeguard the information you provide to us.

Bisola Hair will at all times comply with the provisions of applicable data protection law.

In accordance with applicable data protection laws, Bisola Hair maintains appropriate administrative, technical, organisational and physical procedures to protect all the personal information regarding you and your customers that is stored in our servers from unauthorised or unlawful processing and accidental loss, destruction or damage.

All customers information remains with us and there are never sold to third parties.

Data Security

We are compliant with the Payment Card Industry Data Security Standards (PCI-DSS) and the Payment Application Data Security Standards (PA-DSS).

We are fully responsible for the security of data on this website. We comply with all applicable state and federal laws and rules in connection with our collection, security and dissemination of any personal, financial, Card, or transaction information on this website.

Bisola Hair promises only to use information collected about you in accordance with the Data Protection Act 1998.

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